Providence Health & Services RN Manager, Urgent Care Clinic (So. Oregon) in Medford, Oregon
Providence is calling a Nurse Manager to its Urgent Care Clinic for the Stewart Meadows location with Providence Medical Group in Medford, Oregon. This is a full-time, day shift position offering flexible hours and work days.
We are seeking a Clinic Nurse Manager that will provide ongoing leadership for the development and implementation of management and patient care systems to assure cost-effective and quality operations of the clinic. Develops and fosters a culture of compassion, clinical excellence and timeliness across all care teams to ensure the best patient experience. Ensures compliance with established clinical policies and procedures. Manages the financial viability of the clinic and optimizes day-to-day clinic operations for maximum productivity and staff engagement. In addition, this position is responsible for the oversight of clinical staff performance, coaching, mentoring, developing, and implementing clinical best practices. Supervises clinical quality standards, ensuring state and federal compliance and that clinical staff patient care services are provided in an efficient and safe manner that is consistent with clinical best practices. Participates in PMG-wide special projects, committees or task forces as requested to improve overall PMG initiatives.
In this position you will have the following responsibilities:
Oversee Clinic operations providing leadership and development to clinic staff and clinic leadership
Partner effectively with the Clinic Medical Director and Clinic Supervisor to optimize the patient experience, clinic workflows and staff engagement
Prepare budget and identify opportunities to ensure clinic financial success
Analyze monthly statistical reports on clinic production and revenues
Recommend and implement process improvement plans to address areas of deficiency
Conduct weekly rounding and monthly 1:1 meetings with staff and document monthly performance
Review, analyze and develop action plans from multiple data sources
Ensure excellent patient experience, addresses patient concerns/quality/risk involvement. In conjunction with Clinic Medical Director, ensures Providers are held to patient satisfaction
Required qualifications for this position includes:
Associate's Degree in Nursing; with a minimum of three (3) years recent RN supervisory experience -OR-
Bachelor's Degree in Nursing -OR- RN supervisory experience in lieu of a BSN degree
Current unencumbered license as a Registered Nurse in the state of Oregon
Current Basic Life Support (BLS)
Preferred qualifications for this position include:
Three (3) years of demonstrated experience with providing progressive leadership, clinical staff education, competency development and evaluation, staff training and performance evaluation
Clinic management experience
Clinical RN experience in Emergency Room or Urgent/Immediate Care environment
About Providence in Oregon
As the largest healthcare system and largest private employer in Oregon, Providence offers exceptional work environments and unparalleled career opportunities.
The Providence Experience begins each time our patients or their families have an encounter with a Providence team member and continues throughout their visit or stay. Whether you provide direct or indirect patient care, we want our patients to feel that they are in a welcoming place where they can be comfortable and free from anxiety. Our employees create the Providence Experience through simple, caring behaviors such as acknowledging and welcoming each visitor, introducing ourselves and Providence, addressing people by name, providing the duration of estimated wait times and updating frequently if timelines change, explaining situations in a way that puts patients at ease, carefully listening to their concerns, and always thanking people for trusting Providence for their healthcare needs. At Providence, our quality vision is simple,
"Providence will provide the best care and service to every person, every time."
Providence is consistently ranked among the top 100 companies to work for in Oregon. It is also home to two of our award-winning Magnet medical centers. Providence hospitals and clinics are located in numerous areas, ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland. If you want a vibrant lifestyle while working with a team highly committed to the art of healing, choose from our many options in Oregon.
For information on our comprehensive range of benefits, visit:
As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.
Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Job Category: Nurse Lead/Supervisor/Manager
Req ID: 266671