Providence RN Manager, Clinical Operations - Maternity Services in Medford, Oregon
Providence is calling a RN Manager of Clinical Operations to its Maternity Services team at Providence Medford Medical Center.
Providence Medford Medical Center is a certified Level 3 trauma center and is nationally recognized for excellent stroke care. Our Family Birth Center consists of 8 LDRP rooms, 2 triage rooms, and 2 operating rooms. The patient population is 36 weeks and greater to include patients with hypertension, gestational diabetes, and twins. We also provide Level 1 OB care and Level 1 newborn care. We follow AWHONN guidelines and the team is supported by a full-time Coordinator of Clinical Education who provides our team wtih continuing education.
Providence Health System in Medford has an integrated network of primary care and specialty providers throughout the Rogue Valley. Our hospital is nestled in the magnificent Rogue Valley just 30 miles from the California border, Medford and nearby Ashland and Jacksonville form the southern gateway to the Pacific Northwest. http://www.travelmedford.org/ With 75,000 residents, Medford is the 4th largest city in Oregon and serves as the medical hub for a population of more than 510,000. At nearly 2,000 feet of elevation, Medford has a mild climate and four distinct seasons. The Medford area offers a unique mix of physical beauty, cultural diversity and recreational opportunities ranging from Ashland's renowned Oregon Shakespeare Festival to year-round outdoor activities such as white-water rafting, biking, fishing, skiing and wilderness hiking. Additionally, the ocean is just an hour away! Living in Medford offers a small town appeal with larger town offerings. Schools include a state university 15 minutes from downtown.
Providence Health & Services is an integrated, not-for-profit system of hospitals, clinics and providers in Alaska, California, Montana, Oregon and Washington. We are affiliated with Swedish Health Services, Pacific Medical Centers, Kadlec and Facey Medical Group, sharing one Electronic Medical Record system (Epic) and best practices to create healthier communities, together.
Apply today! Applicants that meet qualifications will receive a text with some additional questions from our Modern Hire system.
In this position you will have the following responsibilities:
Ensure that the unit meets or exceeds standards of performance in quality measures
Ensure that the unit meets or exceeds standards for continual regulatory readiness
Actively direct and engage in quality improvement activities
Escalate issues of safety and quality proactively; especially regarding high risk situations
Comply with policies for reporting and addressing quality care concerns (i.e. Unusual Occurrence Reports (UORs), serious safety events and sentinel event reporting)
Proactively scan the environment to ensure safe practice is upheld:
Identify potential safety issues and implements proactive plans to prevent occurrences
Hold caregivers accountable for following safe practice
Foster a healthy work environment through an approachable and visible presence
Engage with direct reports on a personal level and shows concern for them as human beings
Effectively communicates and manages change, including leading caregivers through complex work structures and workflows
Encourage caregivers' active participation in unit based councils and other shared decision making teams
Seek and provide timely feedback
Respond to caregiver needs
Keep teams informed
Create an environment of trust and cooperation
Effectively advocate for the resources necessary for unit operations and patient care
Create and implement efficient staffing plans
Minimize the use of high-cost resources (overtime, premium pay, agency, etc.)
Use data to proactively plan for unit staffing coverage
Effectively and strategically plan for volume changes and makes appropriate adjustments
Respond to variance in designated timeframes
Keep leaders apprised of budgetary challenges
Actively participate in the planning, implementation, and monitoring of budgets
Motivate team to achieve standards and benchmark performance for patient care experience
Demonstrate and role models compassionate, relationship-based care
Actively support system strategies to achieve patient experience outcomes; shares evidence-based best practices with others in a spirit of collaboration
Address patient experience concerns in a timely manner
Demonstrate skill in compassionate conflict resolution
Offer constructive feedback and encouragement; actively takes the initiative to coach and develop caregivers
Work in partnership with education and caregivers to develop ongoing competency validation programs
Ensure their team meets education and competency requirements
Provide a strong visible leadership presence
Actively manage and documents the performance of caregivers
Required qualification in this position includes:
Bachelor's Degree in Nursing
Current Oregon RN license
Current Basic Life Support (BLS) required at time of hire.
American Heart Association Basic Life Support (AHA-BLS) for Health Care Provider required within six (6) months of hire
National Certification from recognized professional organization in relevant field of clinical expertise
Five (5) years of experience in nursing with experience in progressive leadership roles
Preferred qualification in this position includes:
Master's degree in related field
Formal coursework in management, finance and other administrative subjects
About Providence in Oregon
As the largest healthcare system and largest private employer in Oregon, Providence offers exceptional work environments and unparalleled career opportunities.
The Providence Experience begins each time our patients or their families have an encounter with a Providence team member and continues throughout their visit or stay. Whether you provide direct or indirect patient care, we want our patients to feel that they are in a welcoming place where they can be comfortable and free from anxiety. Our employees create the Providence Experience through simple, caring behaviors such as acknowledging and welcoming each visitor, introducing ourselves and Providence, addressing people by name, providing the duration of estimated wait times and updating frequently if timelines change, explaining situations in a way that puts patients at ease, carefully listening to their concerns, and always thanking people for trusting Providence for their healthcare needs. At Providence, our quality vision is simple,
"Providence will provide the best care and service to every person, every time."
Providence is consistently ranked among the top 100 companies to work for in Oregon. It is also home to two of our award-winning Magnet medical centers. Providence hospitals and clinics are located in numerous areas, ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland. If you want a vibrant lifestyle while working with a team highly committed to the art of healing, choose from our many options in Oregon.
For information on our comprehensive range of benefits, visit:
As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.
Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Job Category: Nurse Lead/Supervisor/Manager
Req ID: 283650