Providence Medford Jobs

Job Information

Providence Health & Services RN Director, Quality and Medical Staff Services - Providence Medford Medical Center in Medford, Oregon



Providence is seeking an RN Director of Quality and Medical Staff Services that will provide administrative support and leadership to Oregon Region Quality Management and Medical Staff Services (ORQMMSS) Division for Providence Health & Services - Medford, Oregon. The Director is responsible to serve as the liaison to external agencies such as the Joint Commission, Livant/QIO, Oregon Health Authority, and Center for Medicare and Medicaid Services. The position is accountable for planning, development and implementation of Quality Management, Medical Staff services and Risk Management and improvement programs for our facilities in Providence Medford Medical Center.


The RN Director of Quality and Medical Staff Services will:

  • Serve as a member of the ORQMMSS, working cooperatively with team members in the development and implementation of priorities identified by Providence Health & Services, the Oregon Quality Council, in collaboration with the specific hospital(s) to which the Director is assigned.

  • Provide leadership to the specific ministry and to the regional organization to maximize quality, patient safety, cost effectiveness, patient satisfaction and responsiveness

  • Plan and assure that the Quality, Risk and Medical Staff Office functions meet guidelines and continual readiness set by PH&S, the Joint Commission, State of Oregon, and state licensing boards

  • Plan, direct and supervise the activities of quality, resource and risk management and performance improvement programs

  • Work collaboratively with the clinical Project Managers in implementing, monitoring quality priorities for PH&S, the Oregon Region and the respective ministries

  • Develop the methodology of continuous quality improvement, Change acceleration and, Lean principles by using multi-disciplinary teams to identify problems, analyze variations and improve complex processes and systems to enhance the quality of patient care and the patient's perception of quality

  • Be accountable for management of risk and loss prevention; includes close relationship with claims representatives and hospital legal counsel

  • Be accountable for Sentinel Event and critical event review activities, including root cause analyses, follow up action planning and spread and adoption of changes

  • Provide administrative support to the Professional Staff organization at the respective entity to assure activities are operating efficiently

  • Plan, organize and direct both Quality Management and Medical Staff Offices ensuring that support is given to senior hospital leadership, the Quality Medical Director, the voluntary Professional Staff leadership, and the Division Chiefs to the Professional Staff

  • Demonstrate understanding and utilizes tones, tools and behaviors that promote patient safety in highly reliable organizations



Required education/experience for this position include:

  • Bachelor's Degree in Nursing

  • Current, unencumbered Oregon state RN license.

  • Ten (10) or more years of experience clinical nursing, with five (5) years in acute care setting

  • Five (5) years of experience in progressive leadership and management roles

  • Knowledge of medical staff organizations, quality management, risk management

  • Excellent verbal and written skills

  • Planning and budgeting skills

Preferred education/experience for this position include:

  • Master's Degree in Nursing, Public Health, Business, Business or Healthcare Administration, or enrolled in a masters level program

  • Certified Healthcare Quality Professional or Certified Joint Commission Professional

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Leadership

Location: Oregon-Medford

Req ID: 312005