Providence Health & Services Laboratory Assistant 2 in Medford, Oregon
Providence is calling a Laboratory Assistant 2 to its Clinical Laboratory team at Providence Medford Medical Center in Medford , OR. This is a full-time night shift position. Shift hours are 8pm - 6am (4, 10 hour shifts).
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We are seeking a Laboratory Assistant 2 who will be responsible for the accurate and timely receiving, processing, and labeling of laboratory specimens, and the appropriate handling and/or disbursement of laboratory data and patient results. Support personnel work with acute-care and outpatient caregivers, vendors, consultants, and other Laboratory Services staff in performing their duty. Additionally, this position is responsible for registering outpatient laboratory encounters obtaining complex demographic, insurance, and medical information. Successful candidates will maintain up to date knowledge and competency on required registration functions. Lab Assistant utilize multiple computer applications in order to complete patient encounters.
In this position you will have the following responsibilities:
Demonstrate competency in compliance by carrying out personal responsibilities required by the PH&S Laboratory Compliance Plan, including annual training
Maintain knowledge of numerous complex dynamic compliance requirements
Ensure compliance is met with various Federal, State and other regulatory bodies which includes, but is not limited to CMS (Centers for Medicare & Medicaid Services), CAP, TJC (The Joint Commission), CLIA, EMTALA, COBRA and HIPPA
Understand specimen collection and handling requirements, general laboratory workflow and basic medical terminology
Accurately follow policies and procedures for specimen handling and processing, referrals, reporting, filing, and/or recording patient results
Use basic computer skills to access appropriate HIS/LIS information
Recognize problems and identifies discrepancies, specimen integrity issues and is able to troubleshoot, resolve and document variances
Verify patient information and specimen requirements
Document and accurately receives, processes and distributes specimens to assure proper preservation of samples and timely analysis and reporting of results
Exhibit excellent telephone etiquette and Service Excellence skills, utilizing key words at key times
Promptly and accurately documents basic specimen, patient, or client problems using the appropriate forms, logs, etc.
Complete written variances to ensure continuous quality improvement
Participate in department QA projects as requested or required
Complete assigned tasks, meeting section turn-around-times
Understand and supports departmental goals
Respond to basic laboratory questions with accurate and complete information and refers questions appropriately
Required qualifications for this position includes:
Two (2) years of Healthcare or related field experience, -OR- a combination of applicable experience and education
Clerical or client services experience
Experience with State and Federal and other regulatory Compliance Regulations including Medicare Secondary Payor (MSP), EMTALA, ABN, HIPPA
Demonstrated outstanding Service Excellence experience
Demonstrated proficiency in the use of personal computer applications
Knowledge of medical terminology, registration functions, and departmental policies and procedures
Able to prioritize work and manage time
Preferred qualifications for this position includes:
Two (2) years college -OR- Associate's Degree -OR- Bachelor's Degree: Courses in biological sciences, anatomy, and medical terminology
Certification from a Clinical Laboratory Assistant program -OR- Certification from a phlebotomy program with one (1) year of phlebotomy related experience, or three (3) years related experience
Certification from an approved government agency or nationally recognized professional organization (ASCP, NCA, etc.)
Industry-related experience in a high volume, acute care setting
Two (2) years of Phlebotomy, medical assisting, research, clinical laboratory experience, or certification
Job experience in specimen collection, specimen preparation and equipment operation, pneumatic tubes systems and other laboratory equipment
Knowledge of specimen handling and collection requirements, general laboratory workflow and basic medical terminology, Biology, understanding of Laboratory Medicine, anatomy and physiology, or equivalent exposure to these topics
About Providence in Oregon
As the largest healthcare system and largest private employer in Oregon, Providence offers exceptional work environments and unparalleled career opportunities.
The Providence Experience begins each time our patients or their families have an encounter with a Providence team member and continues throughout their visit or stay. Whether you provide direct or indirect patient care, we want our patients to feel that they are in a welcoming place where they can be comfortable and free from anxiety. Our employees create the Providence Experience through simple, caring behaviors such as acknowledging and welcoming each visitor, introducing ourselves and Providence, addressing people by name, providing the duration of estimated wait times and updating frequently if timelines change, explaining situations in a way that puts patients at ease, carefully listening to their concerns, and always thanking people for trusting Providence for their healthcare needs. At Providence, our quality vision is simple,
"Providence will provide the best care and service to every person, every time."
Providence is consistently ranked among the top 100 companies to work for in Oregon. It is also home to two of our award-winning Magnet medical centers. Providence hospitals and clinics are located in numerous areas, ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland. If you want a vibrant lifestyle while working with a team highly committed to the art of healing, choose from our many options in Oregon.
We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit
As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.
Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Job Category: Phlebotomist & Lab Support
Req ID: 312153