Providence is calling a Community Health Worker 2 - Utilization Review Quality Management (1.0 FTE, Days) to Pmg Medford Medical Clinic in Medford, OR.
Shift: Monday through Friday 8am- 5pm
Apply today! Applicants that meet qualifications will receive a text message with some additional questions from our Modern Hire system.
We are seeking a Community Health Worker 2 - Utilization Review Quality Management who will front-line public health workers who are trusted members of and/ or have an unusually close understanding of the community they serve. This trusting relationship enables CHWs to serve as a liaison/ link/ intermediary between health/social services and the community to facilitate access to services and improve the quality and cultural competence of service delivery. CHWs also build individual and community capacity by increasing health knowledge and self-sufficiency through a range of activities such as outreach, community education, informal counseling, social support and advocacy (American Public Health Association, 2008).
The Providence CHW work as part of the primary care team to effectively address the needs of patients in a collaborative, patient driven manner. The CHW has a good understanding of the various Providence and community based resources and can advise patients on how to best take advantage of these resources.
In this position you will have the following responsibilities:
Assist patients in identifying and navigating to and through various health and social resources that will help patients achieve better health outcomes
Work as part of a collaborative care team to achieve optimal quality, cost and patient experience outcomes
Collaborate with patients, clinical staff across a variety of areas within Providence, and community partners to empower patients in securing the services and support they need in a longitudinal model of care
Record activities in appropriate electronic records to fulfill requirements of measurement, coordination, payment and documentation
Outreach and follow-up to provide screening for eligibility, and one-on-one health insurance enrollment and application assistance
Participate in regular meetings of Community Care Coordinators, and in the CHW Community of Practice
Assess for social determinants of health in the community, primary care setting and the Emergency Department and then referring them to the appropriate programs and resources in the community
Required qualification for this position includes:
H.S. Diploma -OR- GED
Current Community Health Worker Certification by the State of Oregon within three (3) months of hire
Current driver's license and reliable personal transportation
Three (3) years of CHW experience or healthcare experience
Able to establish priorities, organize and coordinate work activities
Preferred qualification for this position includes:
About Providence in Oregon
As the largest healthcare system and largest private employer in Oregon, Providence offers exceptional work environments and unparalleled career opportunities.
The Providence Experience begins each time our patients or their families have an encounter with a Providence team member and continues throughout their visit or stay. Whether you provide direct or indirect patient care, we want our patients to feel that they are in a welcoming place where they can be comfortable and free from anxiety. Our employees create the Providence Experience through simple, caring behaviors such as acknowledging and welcoming each visitor, introducing ourselves and Providence, addressing people by name, providing the duration of estimated wait times and updating frequently if timelines change, explaining situations in a way that puts patients at ease, carefully listening to their concerns, and always thanking people for trusting Providence for their healthcare needs. At Providence, our quality vision is simple,
"Providence will provide the best care and service to every person, every time."
Providence is consistently ranked among the top 100 companies to work for in Oregon. It is also home to two of our award-winning Magnet medical centers. Providence hospitals and clinics are located in numerous areas, ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland. If you want a vibrant lifestyle while working with a team highly committed to the art of healing, choose from our many options in Oregon.
We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit
As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.
Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Job Category: Social Work
Req ID: 336937