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Providence Health & Services Clinical Informatics Specialist in Medford, Oregon


Providence St. Joseph Health is calling a Clinical Informatics Specialist PSJH to our location in Medford, OR.

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We are seeking a Clinical Informatics Specialist (CIS) to serve as a professional role model in promoting the understanding, integration, and application of information technology in healthcare settings. The CIS acts as a liaison between clinical care and information technology, supporting all care givers throughout the care continuum in the implementation, learning, use, adoption and optimization of clinical technologies.

The CIS supports the analysis, design, implementation, evaluation, optimization and maintenance of clinical information applications and projects within the assigned ministry/area. The position requires team participation skills delivered in a complex, highly stressful environment, skilled use of clinical information sciences, and fundamentals of project and change management.

The CIS with licensure in a clinical discipline (e.g., nursing, respiratory therapy, etc.) brings required comprehensive understanding of clinical process and practice standards, patient flow and operational processes.

In this position you will have the following responsibilities:

  • Demonstrate competencies in line with the core values that are the foundation of all activities performed by caregivers in order to achieve the Mission of the PSJH System.

  • Ensure that workflow and training knowledge delivered is consistent with and accurately reflects current national informatics and adult learning standards. Communicates technology changes, upgrades, and downtimes to clinical customers.

  • Conduct workflow analysis to improve efficient, reliable use of the clinical information systems. Develop and maintain established standard of work and system design.

  • Respond and assist customers immediately upon request and follows up on previous interactions to ensure issue resolution, escalation or issue closure with as appropriate considering the dynamic nature of information systems and system priorities. Able to effectively communicate to clinical customers and is perceived as approachable and reliable.

  • Demonstrate effective interactions and positive interpersonal skills in dealing with others in order to maximize productivity and positive employee relations. Actively and efficiently engages with key leaders, teams and subject matter experts to collaborate on and influence the design and development of projects, curriculum and workflows, and the integration of technology into patient care processes.

  • Promote highest attainable quality in the full life cycle of Clinical Information Systems.

  • Enhance professional growth and development through participation in educational programs, current evidence, projects, meetings and workshops.

  • Frequently updates knowledge regarding health care and informatics trends, adult learning methodology, and issues and actively seeks opportunities to apply this knowledge to practice.

  • Frequent travel among regional facilities (up to 50%) and occasional travel among PSJH entities (10%-40%) is required.

  • Employee may be required to work on-call, after hours and variable shifts and weekends to meet client needs.

  • Reliable transportation throughout the region is required.


Required qualifications for this position include:

  • Bachelor’s Degree in Clinical discipline, information technology/informatics, business, education, management, communications or related field -OR- relevant education/experience.

  • If a Registered Nurse, active license as an RN by the affiliated State Board of Nursing where this position exists. (Oregon)

  • 2 years of experience in a position that has the same or similar primary duties working with a clinical information system within a healthcare setting.

  • Experience with EHR systems.

  • Experience with benefits and challenges of adult learning

  • The CIS with licensure in nursing brings required comprehensive understanding of clinical process and practice standards, patient flow and operational processes

Preferred qualifications for this position include:

  • Active license or certification to practice as a clinician, as applicable (MD, RN, Physical Therapist, Occupational Therapist, Dietitian, Clinical Social Worker, Respiratory Therapist, etc.)

  • Informatics certifications or credentialing and may be equivalent for up to 2 years’ experience for this position at the hiring manager’s discretion.

About the department you will serve.

Providence Shared Services provides a variety of functional and system support services for our Providence family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Analytics/Business Intelligence

Location: Oregon-Medford

Req ID: 318268